contact us

Your Closest Store:
Sydney
SYD: 02 8316 5530    MEL: 03 8372 1200
Phone
Melbourne
03 8372 12 00

Glass FAQ

GLASSWARE FREQUENTLY
ASKED QUESTIONS

Scroll down to see a range of frequently asked questions about our glassware candle containers

Which colour to select?

Colour selection is an individual choice. Our most popular are frosted, white and black glasses. They provide a modern and stylish look whilst hiding any surface imperfections that would be visible with clear glassware.


How much wax will I need when using our glassware?

To determine how much wax you will need, first you need to decide on which container you want to use. We provide the wax quantity in grams for each of our containers in the description; all you need to do is click on the “more information” icon. Once you have this information, then you will need to decide how many candles you want to make. Simply multiply the grams needed per container by the number of candles you wish to make, and then divide this number by 1,000 to determine how much kilograms of wax you need.

For example, let's say you wanted to make 30 candles in our Danube small base. The wax quantity to fill line is 40g, multiplied by 30 candles equals 1,200g of wax. Divided by 1000 equals 1.2kg of wax. In this example, you would need at least 1.2kg of wax to make 30 Small Danube candles. It is always a good idea to round up this number. It's always better to have a little wax left over than to not have enough!


Selecting wicks for our glassware

We provide the suggested wick for all of our products. Please click on the “more information” icon of the relevant product. Please note that this is a guide only. Use it as a starting point for your testing. You might have to go several sizes higher or lower during your wick testing to find your perfect burn profile.


If you have any questions or concerns, please do not hesitate to get in touch with our friendly team. You can call our customer service teams in Sydney on 02 8316 5530 or in Melbourne on 03 8372 1200, use the 'live chat' function on our website or fill out a query form on our 'Contact us' page.

 

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General Disclaimer: While every effort has been made to ensure accuracy and completeness, no guarantee is given nor responsibility taken by Eroma Store Pty Ltd for errors or omissions in this information and Eroma Store Pty Ltd does not accept responsibility in respect of any information or advice given in relation to or as a consequence of anything contained above. The above information is issued by Eroma Store Pty Ltd for guidance only and we acknowledge that other important precautions may be applicable and that are not contained in this document. Therefore we take no liability for the information contained above in any way, shape or form and we recommend that you seek further information from the relevant authority.