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Sydney warehouse relocation – Prestons last day 12/3/19 – New location opening in Mortdale from Tuesday 19/3/19
One of the most important factors which affects the performance of a candle is the position of the wick. The position and shape of your wick will always impact the quality and performance of your candle so it is important to always try to have it straight and centred.
Please note that wicks that have taken on a new position or shape can cause the flame to waver and potentially cause heat damage to the glass.
To help produce a nice centred wick for container/glassware candles, we always suggest using our Wick Stickums (which come in both 15mm and 20mm sizes) to centre and secure the wick to the bottom of the container. To ensure a straight wick throughout the candle all the way to the top, you can also utilise Wick Holders.
We always recommend using our Votive Wick pins when making votive candles. For pillar candles we also offer the Mould Pin Locator which features several grooves to make it compatible with all of our moulds (big and small) as well as two different sizes of mould pins (Mould Pin [A] - suitable for the smaller diameter moulds and Mould Pin [B] - suitable for the larger diameter moulds).
If you have any questions or concerns, please do not hesitate to get in touch with our friendly team. You can call our customer service teams in Sydney on 02 8316 5530 or in Melbourne on 03 8372 1200, use the 'live chat' function on our website or fill out a query form on our 'Contact us' page.
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General Disclaimer: While every effort has been made to ensure the accuracy and completeness, no guarantee is given nor responsibility taken by Eroma Store Pty Ltd for errors or omissions in this information and Eroma Store Pty Ltd does not accept responsibility in respect of any information or advice given in relation to or as a consequence of anything contained above. The above information is issued by Eroma Store Pty Ltd for guidance only and we acknowledge that other important precautions may be applicable and that are not contained in this document. Therefore we take no liability for the information contained above in any way, shape or form and we recommend that you seek further information from the relevant authority.