Your privacy is important to us and always has been. So, we’ve developed a Privacy Policy that covers how we collect, use, disclose and keep your information secure, and how you can access and correct it. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.
This Privacy Policy applies to all your dealings with us whether in writing, over the phone, in person or when using our website http://www.eroma.com.au/.
Eroma Pty Ltd (Eroma) is highly committed to protecting the privacy of personal information and treating personal information with respect and care in accordance with the national privacy principles set out in the Privacy Act 1988. For further information visit https://www.oaic.gov.au/privacy-law.
Eroma Pty Ltd is located at the following locations:
New South WalesHead Office,Warehouse, Showroom & Customer ServiceSydney (open to the public)62 Blackshaw AvenueMortdale, NSW, 2333
Should you have any queries regarding this Privacy Policy, please contact our customer support team by calling 02 8316 5530 or emailing us at one of the following localised customer support teams.
3.1 What Personal Information Do We Collect?
We will collect personal information only if it is necessary for business activities, eg in regards to:
Customer Relations
We may collect the following personal information from customers:
Employment
We may collect the following personal information during the recruitment process and throughout your employment:
Business Relations
We may collect the following information from potential and actual business partners and suppliers in order to assess capacity and competency, to establish an effective working relationship and to evaluate performance:
All information will be collected in a fair, lawful and non-intrusive way. If reasonable and practicable, information will be collected directly from the individual rather than from another person.
3.2 How We Use Personal Information
We use personal information in the following ways to:
3.3 How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
3.4 How We Disclose Personal Information
We will not disclose, sell, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Third parties we may disclose personal information to include:
Personal information collected during the recruiting process and throughout employment will only be shared with those who “need-to-know”. It may be disclosed to other departments within the business for administrative purposes.
3.5 How We Keep Personal Information Accurate
Organisational policies are a key component of each employee’s induction and training process to ensure all personal information collected is complete, accurate and up-to-date. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like access to information held on you, please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
3.6 How You Can Control Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
3.7 Data Security
Eroma takes all reasonable steps to protect personal information from misuse and loss, and from unauthorised access, modification or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
3.8 Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
3.9 Updates To This Privacy Policy
This Privacy Policy will be reviewed and updated by us from time to time. Updated versions of this policy will be published on the website. The updated Privacy Policy will apply whether or not specific notice of any change has been given. We encourage you to check our website regularly for any updates to our Privacy Policy.